Please past the whole error here & whatever is in the URL (address) box when you see that error. Go into Pogo & click on the Help link at the top of the page. Tell them you think you have a proxy error & start from there. Meanwhile, you could ask the Pogo Help Team for technical help & they'll talk to you via the telephone. We're having a severe thunderstorm & tornado watch currently, so I'm not sure when I'll see your answer here. He has also suggested Ctrl + " A" for highlighting. *** Many thanks to ccboots56 for noticing my typo. You should then see the text pasted in that spot. Then to do paste, click on the spot where you want the saved test to go & click Ctrl & " V" at the same time. To do copy an easy way, click on Ctrl & then click on " C" key while still holding down the Control key. If you could show me that error again, that would be great. If you see "Use a proxy server for your LAN" has been checked, please uncheck that box.Īre you using a desktop PC? Does it have Windows? Do you know which version of Windows? Go to Internet options > Connections > LAN settings Go to Start & open the Control Panel by right-clicking. Since I don't know what your specs are, these instructions may need to be changed a little. I'd like you to check your proxy settings. So, since this is a Flash game, the cause of this problem could be a little different or not. This error means that a proxy setting isn't set up correctly. When a red Xerror occurs in Java, for instance, it shows that Java couldn't get all the information it needed from Firefox so it displays the box with the red X. It's more likely to do with some of your settings that are already on your computer. It has nothing to do with Java & likely has nothing to do with Flash either, which Slingo Ricochet uses to play properly. Your explanations were great! The biggest help to me would be if you were able to copy & paste some of the information here for me so that it would be exact. I am not to sure how to do the cut and paste so am sending this along first, if this is no help then I will get someone to help me do the cutting and NOTE:ĮDITED BY HOCK FOR CORRECTION OF HOTKEY FOR PASTE I am an old lady that loves to play pogo and I must say I am not that computer savey so perhaps my explanations are not that clear. Would it help if I uninstall Java? I tired checking both Java and Flash and both are up to date. If I click again to start I get a plain white screen with a little icon on the top, if I press that an options box comes up that says settings etc. Also my neighbours computer (we both have the same internet provider) I play in Firefox, I go in with my shortcut icon, go to slingo rechet, it appears that all is ok, press play then a few seconds later the message box comes up.The screen looks like the game will be starting when the message comes up in the right lower hand corner. The odd thing is I have tried going on to my laptop to play and the same thing is happening on 2 different computers, but am able to play on my sisters computer. The box is white with a red x in a cirlce in the left hand corner, writing in above the box, the only thing in the box is the word close. I have tried all of your suggestions, tried going in from your reply, still the same, tried safe modes, still the same. Troubleshoot Firefox issues using Safe Mode | Firefox Help How to Start Firefox in Safe Mode by WikiHow with pictures INTERNET EXPLORER INPRIVATE BROWSING MODE Ctrl + Shift + P HOTKEYS: GOOGLE CHROME INCOGNITO MODE Ctrl + Shift + N Meanwhile, try loading the game while in Incognito Mode/InPrivate browsing/ Safe Mode-Firefoxĭoes the game load properly now? Do you still get an error? Have you done any troubleshooting for this issue already? Thank you. When you get that error thrown, what colour is the screen? Is it blank otherwise?Įxactly how did you try to access the game, step by step? Please do it 3 times, once each for each browser.Īlso, please copy the URL from the address bar & paste it here for me too. Please click on this link: ►►► POGO SYSTEM INFORMATION/TROUBLESHOOTERĬopy & paste your system information back here. That sort of looks like a javascript exception.
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